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The Human Factors Analysis and Classification System—HFACSCover
and Documentation HFACS and Wildland Fatality InvestigationsHugh Carson wrote this article a few days after the Cramer Fire Bill Gabbert wrote this article following the release of the Yarnell Hill Fire ADOSH report A Roadmap to a Just Culture: Enhancing the Safety EnvironmentCover
and Contents Rainbow Springs Fire, 1984 — Incident Commander NarrationIntroduction U.S. Forest Service Fire Suppression: Foundational DoctrineTools to Identify Lessons LearnedAn FAA website presents 3
tools to identify lessons learned from accidents. |
A Roadmap to a Just Culture:
|
Acknowledgements | v | |
Foreword |
vi | |
Executive Summary | viii | |
1. Introduction | 1 | |
1.1 Purpose of Report | 1 | |
1.2 GAIN Overview |
1 | |
1.3 Flight Ops/ATC Ops Safety Information Sharing Working Group
(WG E) |
2 | |
1.4 Overview of the Issue | 3 | |
2. Definitions and Principles of a Just Culture |
4 | |
2.1 Definition of Just Culture | 4 | |
2.2 Principles of a Just Culture | 4 | |
2.3 Four types of unsafe behaviors |
6 | |
2.4 Defining the border of “unacceptable behavior” |
6 | |
2.5 Determining ‘culpability’ on an individual case
basis |
7 | |
3. Creating a Just Culture | 13 | |
3.1 Benefits of a Just Culture |
13 | |
3.2 What is expected to change in an organization with a Just
Culture |
14 | |
3.3 Creating and implementing a Just Culture |
15 | |
4. Case Studies |
20 | |
4.1 Danish System |
20 | |
4.2 New Zealand – CAA |
22 | |
4.3 UK – CAA MOR (Mandatory Occurrence Reporting System) |
24 | |
4.4 Alaska Airlines |
26 | |
5. References |
28 | |
Appendix A. Reporting Systems |
30 | |
A1. Mandatory accident and incident systems |
30 | |
A2. Voluntary incident systems |
30 | |
A3. Confidential accident and incident systems |
30 | |
Appendix B. Constraints to a Just Reporting Culture |
34 | |
Appendix C. Different Perspectives | 41 | |
C1. ICAO perspective | 41 | |
C2. Regulatory perspective | 41 | |
C3. An airline perspective | 42 | |
C4. Air Navigation Service Providers | 42 | |
C5. IFATCA | 43 | |
C6. IFALPA | 43 | |
Appendix D. Glossary of Acronyms | 44 | |
Appendix E. Report Feedback Form | 46 |
The co-chairs and members of the Flight Ops/ATC Ops Safety Information Sharing Working Group (WG E) of Global Aviation Information Network (GAIN) would like to thank all of the individuals and organizations that made this report possible.
Peter Stastny, Safety Regulation Unit, EUROCONTROL (WG E co-chair)
Captain
Al Garin, Check Airman A330, US Airways (WG E co-chair)
Rachael Gordon, Experimental Centre, EUROCONTROL
Carolyn Edwards, Office
of System Safety, Federal Aviation Administration
Margaret Ann Johnson, Independent
Studies, Human Factors and Ethics
Patrick Moylan, GAIN Program Office (RS
Information Systems)
Joe Schanne, Air Traffic Organization, Federal Aviation
Administration
Jim Burin, Flight Safety Foundation
Freddie D. Cline, Duotech Services
Inc.
Captain Bill Curtis, Air Canada
Captain Stu Julian, International Federation of Air Line Pilots’ Association
Tony Licu, Safety Regulation Unit, EUROCONTROL
Ian McClelland, New Zealand
Transport Accident Investigation Commission
Mike Moodi, The Boeing Company
Peter Nørbjerg, Naviair
Dave Prewitt, Alaska Airlines
John Vincent,
United Kingdom Civil Aviation Authority
Dale Wright, National Air Traffic
Controllers’ Association
Patrick Hudson, Professor of Psychology, University of Leiden
James Reason,
Retired Professor of Psychology, University of Manchester
Bert Ruitenberg,
International Federation of Air Traffic Controllers’ Associations
Max
Stevens, New Zealand Civil Aviation Authority
<<< continue reading—A Roadmap to a Just Culture, Forward by James Reason >>>
Reprinted by permission from the Global Aviation Information Network.
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